Support

A real person answers, usually within one business day.

Email us at [email protected]. To help you faster, tell us:

• your account email (write from it if you can);
• which workspace and which base it happens in;
• what you did, what you expected and what happened, with a screenshot if possible;
• the browser or app you are using.

We will never ask for your password or your API tokens. Don’t send them by email.

Billing

You can change plans, update your card, download your invoices or cancel from the app, under Billing › Manage subscription. If something looks wrong with a charge, email us with the date and the amount.

Deleting your account

Email [email protected] from your account address asking us to delete it. We will delete your account, your sessions, your tokens and the workspaces you are the sole owner of, with all their content. If you share workspaces with other people, we will first help you transfer ownership. Deleted data also disappears from backups within 90 days at most.

Security

If you find a security issue, email [email protected] with the subject “Security”. See also security.txt.