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solutions · operations

Run requests, vendors and inventory from one base the whole team trusts.

Take every request through one public form, move it across a kanban board, and keep vendors, assets and stock linked in the same base. Everyone sees the same numbers, updated live, without chasing spreadsheets.

Operations
RequestsVendorsInventoryAssets
Open requests
RequestCategoryVendorNeeded byCostStatus
Replace 2nd floor printerEquipmentNorthside Office SupplyOct 24$640Approved
Laptop for new hireITBrightline TechNov 3$1,450Ordered
Fix meeting room ACFacilitiesCoolair ServicesOct 21$280In progress
Restock coffee and snacksSuppliesNorthside Office SupplyOct 23$190New
Badge access for contractorsFacilitiesOct 30$0Waiting

Everyday workflows

One front door for every request

Share a form view of the «Requests» table as a public link. Anyone fills in what they need, the category and a «Needed by» date, and each answer lands as a new record the moment it's sent. No inbox to triage: new requests show up live in the ops team's grid, sorted by date.

Form view Single select Date

A status board the team works from

A kanban view stacks requests by «Status»: New, Approved, Ordered, In progress, Waiting, Done. Drag a card when it moves. Use an @mention in the record comments to ask the requester for details, and check the field-by-field history to see who approved what and when.

Kanban view Comments and @mentions Record history

Vendors linked to the work they do

Keep a «Vendors» table with contact email, phone, website and a «Reliability» rating. Link each request to its vendor, and every vendor record lists its requests automatically. Group the requests grid by vendor and let the summary bar total the cost of what you see.

Link to another record Email Rating

Inventory that tells you when to reorder

In «Inventory», track «On hand» and «Reorder at» as numbers and add a formula, IF({On hand} <= {Reorder at}, "Reorder", "OK"). A saved view filtered to «Stock is Reorder» becomes your weekly shopping list. Assets get their own table with serial number, location and a «Warranty ends» date on a calendar.

Number Formula Calendar view

Front-desk sales next to operations

If you take card payments with SumUp or Stripe, connect the integration and your sales and payouts sync into their own base every 15 minutes. OpenMasu only reads them. Add your own «Reconciled» checkbox or notes beside the synced fields; they are never overwritten by the sync.

SumUp sync Stripe sync Checkbox

Views & structure

Key views

  • Form A public link anyone can use to send a request; each answer becomes a record.
  • Kanban See every request by status and drag it forward.
  • Grid Filter by category or vendor and total costs in the summary bar.
  • Calendar Plan deliveries, maintenance and warranty end dates by day.

Recommended fields

  • Status (Single select) Colored stages that become the kanban columns.
  • Vendor (Link to another record) Connects requests and assets to the supplier behind them.
  • Needed by (Date) Sort and filter the queue by what's due first.
  • Cost (Currency) Lets the summary bar total spend for any filtered view.
  • Stock (Formula) Compares on-hand quantity with the reorder point.
  • Request # (Autonumber) A stable reference number to quote in comments and chats.

Your agent over MCP

Connect your own agent (Claude, ChatGPT, Codex or Cursor) over MCP. Ask for spend totals by category or vendor, find stale requests, or bulk-update stock after a count. It works with your token's permissions and its edits show up live and in history.

Total request cost by vendor this quarter, grouped by category.
Which requests have been in Waiting for more than 7 days? List them with their vendor.
Here are this week's stock counts as text; update On hand in Inventory for each item.
Tools used: aggregate_records query_records update_records upsert_records

Give your operations one source of truth

Create the base, share the request form and run the queue from a kanban board.